by admin | Feb 26, 2015 | Communication, High 5
Many businesses live or die by the reviews they receive. The problem is that negative reviews can be unfair, exaggerated, or just untrue. And in these cases it’s tempting to lash out at the author, resulting in an online war of words. So next time you get a negative...
by admin | Jan 26, 2015 | Communication, High 5
Some business terms evolve from widely established concepts. Others seem to take on a life of their own even though their origins have long been forgotten. The problem is many business owners adopt these latter terms as a philosophy, often resulting in poorly thought...
by admin | Apr 1, 2014 | Communication, High 5
Nothing can ruin a day like an unproductive meeting. Beyond preventing those in attendance from being able to complete their daily tasks, it can lead to stress, missed deadlines and animosity towards the person that “wouldn’t let anyone else speak.” So follow these...
by admin | Jan 17, 2014 | Communication, High 5
A great presentation should motivate and educate your audience while getting your point across clearly and efficiently. Although slides can help you do this, not using them effectively can bore your audience to tears. Here’s five ways to use slides to keep your...
by admin | Oct 1, 2013 | Communication, High 5
No matter how great you treat your customers, at some point one of them is going to find fault. And when they express their displeasure, the response they get will be the true test of your company’s customer service policies. Here are five responses that many...
by admin | Jul 1, 2013 | Communication, High 5
It’s been said that every person you meet can be a potential client. The problem is that many business people take this concept literally and dive right in with their sales pitch, often resulting in short conversations and lost opportunities. Here’s 5 tips to help you...
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