MARC GORDON: Customer Experience Expert, Keynote Speaker & Media Personality

MARC GORDON: Customer Experience Expert, Keynote Speaker & Media Personality

Five reasons to not give up on the telephone

Five reasons to not give up on the telephone

Much has been written lately about the phone becoming an obsolete communication tool. Some experts claim that texting, social media, and email make talking on the phone unnecessary. For many millennials, the thought of speaking to someone on the phone can bring on...