MARC GORDON: Customer Experience Expert, Keynote Speaker & Media Personality

MARC GORDON: Customer Experience Expert, Keynote Speaker & Media Personality

Five Ways To Improve The Open Rates Of Your Emails

Five Ways To Improve The Open Rates Of Your Emails

Regardless of how much you use social media, studies have shown that email is still the most effective form of online marketing. The problem is that most emails don’t get read. Not because they land in spam folders, but because the receiver has no interest in reading...
How to avoid sending angry emails

How to avoid sending angry emails

Ever regretted sending an angry email? Unlike writing a letter, placing it in an envelope and walking to the mail box, the “send” button gives few opportunities to let cooler heads prevail. Here’s five tips to help you avoid sending out an email that can ruin even the...
Five tips for using Twitter for business

Five tips for using Twitter for business

While Twitter has become a great tool for social interaction and networking, many companies are still unsure how, or why, to use it. But in fact Twitter can be a great sales tool for almost any retail business. Here’s 5 tips for using Twitter to increase your retail...